How can we help?
Find answers to common questions about token generation, styles, billing, or get in touch directly with our support team.
Email Support
Inquiries, account assistance, and technical troubleshooting. We typically respond within 24 hours.
Privacy & Data Requests
Questions about temporary image processing, account deletion, or data privacy rights.
Frequently Asked Questions
Quick solutions to common inquiries.
Privacy Policy
Version 2.6 • Effective August 2026
- Photos are processed temporarily in memory and never stored on our servers.
- Uploaded photos are never used to train or improve AI models.
- No third-party analytics trackers, crash-reporting trackers, or advertising SDKs are installed.
1. Information We Collect
Afterflash collects only the minimal data required to provide authentication and manage your token balance:
- Authentication & Account Data: When signing in via Email or Sign in with Apple, Firebase Authentication manages your credentials. On our own database, your email is stored only as a one-way cryptographic SHA-256 hash to prevent abuse while safeguarding your privacy.
- Purchase & Balance Records: Non-sensitive transaction identifiers and your current token balance managed securely through RevenueCat and Apple In-App Purchases.
- Device Attestation: Firebase App Check collects temporary attestation tokens to verify legitimate app requests.
2. Temporary Image Processing & Zero Server Storage (Google Cloud Vertex AI)
When you request an image stylization:
- Your image is transmitted securely via HTTPS to our trusted backend and forwarded to Google Cloud's Vertex AI model.
- The image is processed exclusively in-memory to generate the styled keepsake.
- Zero Server Storage: Neither Google nor Afterflash retains, stores, logs, or views your images after generation.
- No AI Model Training: Under our enterprise Google Cloud agreements, your content is never used to train, retrain, or improve any machine learning models.
3. Third-Party Services & Data Processors
Afterflash uses reputable third-party service providers solely to facilitate core app functionality, in-app purchases, and secure processing. We do not sell your personal data to any third party:
- RevenueCat: Used solely to validate and manage in-app token purchases and subscriptions through Apple's App Store. RevenueCat processes anonymous transaction receipts and purchase identifiers to ensure your balance is synced across your devices. No photos or financial payment information are ever shared with RevenueCat. See RevenueCat's Privacy Policy.
- Google Cloud & Firebase: Provides authentication management (Firebase Auth) and device integrity checks (Firebase App Check). Data is encrypted in transit and at rest. See Google's Privacy Policy.
- Google Vertex AI: Provides temporary, in-memory neural photo transformation. Images are never retained, logged, or used for model training. See Google Cloud AI Data Governance.
- Apple App Store: Handles all payment processing and financial billing. Afterflash never sees or stores your credit card or financial details. See Apple's Privacy Policy.
4. Photo Library Permissions
Afterflash requests read and write access to your device's photo library solely to allow you to select photos for editing and save generated keepsakes directly to your local camera roll. We never scan, catalog, or upload your wider photo library.
5. Data Security
All communication between the app, our backend functions, and AI APIs is encrypted with industry-standard TLS 1.3 encryption. Generated images reside only on your local device.
6. Your Rights & Account Deletion
You have the right to request deletion of your account and associated balance at any time directly through the app settings (Settings → Delete Account) or by contacting afterflash@outlook.com.
Terms of Service
Version 2.6 • Effective August 2026
1. Acceptance of Terms
By downloading, installing, or using Afterflash, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree, do not use the application.
2. User Media Rights & Liability
You represent and warrant that you own or possess all necessary intellectual property rights, licenses, consents, and permissions for any image you upload into Afterflash. Afterflash assumes no responsibility or liability for user-submitted media.
3. Prohibited Content
You agree not to upload, process, or attempt to generate any content that includes:
- Nudity, sexually explicit, suggestive, or NSFW material.
- Hate speech, harassment, defamation, or discriminatory symbols.
- Depictions of violence, illegal acts, or self-harm.
- Infringement upon any third party's privacy, likeness, or intellectual property rights without authorization.
4. AI Generation & Disclaimers
AI image transformation is non-deterministic and influenced by input resolution, lighting, and prompt interpretation. While Afterflash strives for high aesthetic quality, we make no guarantees that every generation will meet specific artistic preferences. Tokens used for completed generations are non-refundable.
5. Disclaimer of Warranties ("AS IS" & "AS AVAILABLE")
Afterflash, along with all associated services, AI rendering features, and content, is provided strictly on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express, statutory, or implied. To the fullest extent permissible under applicable law, we expressly disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, and non-infringement. We do not warrant that the application will be uninterrupted, error-free, secure, or that AI generation results will meet your expectations.
6. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Afterflash, its creators, affiliates, partners, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, loss of data, loss of profits, or business interruption arising out of or related to your use of or inability to use the app, even if advised of the possibility of such damages. In no event shall our total cumulative liability exceed the amount actually paid by you for in-app purchases within the twelve (12) months preceding the event giving rise to liability, or $50.00 USD, whichever is greater.
7. Binding Individual Arbitration & Class Action Waiver
Any dispute, controversy, or claim arising out of or relating to your use of Afterflash shall be resolved exclusively through binding individual arbitration. You explicitly waive any right to bring or participate in class actions, collective proceedings, or representative actions.
8. Termination & Modifications
We reserve the right to modify these terms or terminate access to the service for violations of these Terms of Service.
9. Contact Information
For questions regarding these terms, contact us at afterflash@outlook.com.